Privacy Policy
Privacy Policy
Aloha Holiday Resort is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our booking engine services. By using our website and booking services, you agree to the practices outlined in this Privacy Policy.
We collect personal information when you make a reservation or interact with our website. This may include:
Personal Identification Information: Name, email address, phone number, address, date of birth, and other personal details provided during the booking process.Payment Information: Credit card details or other payment method information used for bookings.Booking Information: Dates of stay, room preferences, special requests, and other related information.
Website Usage Information: IP address, browser type, device type, and browsing behaviour on our website.
The information we collect is used for the following purposes: To Process Reservations: We use your personal and booking information to confirm, process, and manage your booking. Customer Service: We may contact you regarding your reservation or to respond to any inquiries you make. Personalized Experience: To enhance your experience and tailor our services to your preferences, including special requests during your stay. Promotional Communication: If you have opted in, we may send promotional emails regarding special offers, discounts, or news related to Aloha Holiday Resort.
Legal and Regulatory Requirements: We may use your information to comply with legal obligations, such as tax and regulatory requirements.
When users submit Personal Information via the Website, your information is protected both online and offline. We have implemented technical, physical and administrative measures, as well as policies and procedures designed to safeguard your privacy from unauthorized access, use, disclosure, modification or destruction and will continue to update these measures as new technology becomes available. Only authorized personnel have access to personal information, and we maintain strict security protocols to protect your data.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
Third-Party Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, email service providers) to assist in providing our services, such as processing payments or sending promotional emails. These third parties are obligated to keep your information confidential.
Legal Compliance: We may disclose your information when required by law or to protect the rights, property, or safety of Aloha Holiday Resort, its guests, or others.
Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we will securely delete or anonymize your data.
By using our website and booking engine, you acknowledge that you have read and understood this Privacy Policy.